At Computer Solution International we can provide IT environments that have all the benefits of in-house solutions, but are more cost-effective, flexible and scalable.
CSI are recognized as a leading provider of Google Cloud solutions that transform organisations while reducing costs. They are trusted by many well-known businesses, government and education establishments around the world to help them take full advantage of Google Cloud Platform and G Suite.
CTS deliver a complete range of Google Cloud services, partner apps and their own innovative software products to millions of users on the move.
Get in touch with one of our experts to discuss Google Cloud and G Suite Services.
Design and Integration
Our discovery and design processes ensures we work together to deliver a Google Cloud or G Suite solution that meets your business needs.
Change Management
We provide essential communication, education and support to make sure your organisation and employees have a smooth transition to the Google Cloud or G Suite.
Deployment
Using Google’s approved 3 phase methodology and our team of accredited G Suite specialists ensures a successful deployment across your organisation.
CloudAccelerator and CloudMigrator
We use our CloudAccelerator framework to rapidly transition customers into Google Cloud Platform.
Our managed migration service, based on CloudMigrator, moves users from your legacy messaging system to G Suite.
User Adoption & Training
We offer packages tailored to your requirements to ensure everyone is up-to-speed with your new Google Cloud solution.
Support Services
We offer world class support services to our global Google Cloud customers. Our engineers are vendor certified and highly experienced in dealing with technical support inquiries. They are rated by our clients for their ability to resolve issues promptly and professionally.
Our support services adapt to you the client and can range from telephone and email support to a fully managed service offering.
Google CSS – Customer Success Services
For organisations who need that extra level of customer engagement, Cloud Technology Solutions offers Customer Success Services (CSS) for G Suite, approved by Google. In order to provide this level of service Cloud Technology Solutions has met strict quality criteria, specified by Google, for delivering a consistently high standard of support and advisory services for G Suite and Google Cloud.
CSS provides enterprise customers with proactive communication (including access to Google’s Enterprise Connect Portal, advanced road map presentations and access to Trusted Tester Program), advice and consultancy (including best practices, change management assistance, regular operational meetings, and apps usage guidance), and enhanced technical support (24/7 availability, case prioritisation, faster response times, and direct access to experts). Additionally, customers are assigned a Designated Account Manager.
Managed Support
Managed Support is our highest level of service offered to clients. It is provided by in-house highly skilled and experienced support desk engineers based in the UK. This service covers admin console management, technical support inquiries and managing starters, movers and leavers within your business.